Privacy Policy

Effective Date: January 15, 2025

1. Introduction Dr. V Sharma M.D. Neurology and Sleep Services Center (“we,” “our,” or “us”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
2. Information We Collect We collect the following types of information:

• Personal Information: Includes name, contact information (email, phone number, address), date of birth, and insurance details.
• Medical Information: Includes health history, appointment details, treatment plans, and prescriptions.
• Technical Information: Includes IP address, browser type, device information, and website usage data.
• Communication Preferences: Includes preferences for receiving SMS, email, or other notifications.

3. How We Use Your Information We use your information for the following purposes:

• To provide medical services and patient care
• To schedule and manage appointments
• To process payments and insurance claims
• To communicate with you regarding healthcare matters
• To send reminders, follow-ups, and important notifications
• To improve our website and services
• To comply with legal and regulatory requirements

4. SMS Consent and Communications

4.1 SMS Consent Communication The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

4.2 Types of SMS Communications If you have consented to receive text messages from Dr. V Sharma M.D. Neurology and Sleep Services Center, you may receive messages related to customer care/patient care:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

4.3 Message Frequency Message frequency may vary. You may receive up to 2-3 SMS messages per week regarding your appointments or account status.

4.4 Potential Fees for SMS Messaging Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

4.5 Opt-In Method You may opt-in to receive SMS messages from Dr. V Sharma M.D. Neurology and Sleep Services Center in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

4.6 Opt-Out Method You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

4.7 Help If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at vsharmaneurology.com.

4.8 Additional Options If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

5. Data Security We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Sharing Your Information We do not sell, trade, or rent personal information. We may share your information:

• With healthcare providers and insurers for treatment and billing purposes
• With third-party service providers that assist in our operations (e.g., appointment scheduling, billing systems)
• When required by law or to protect the rights, property, or safety of V Sharma Neurology Services, our patients, or others

7. Your Privacy Rights You have the right to:

• Access and request a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data, subject to legal requirements
• Withdraw consent for communications, including SMS messages

8. Cookies and Tracking Technologies Our website may use cookies and tracking technologies to enhance your experience and analyze website traffic. You can manage cookie preferences through your browser settings.
9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

Dr. V Sharma M.D. Neurology and Sleep Services Center
2841 Hartland Road, Suite 402

Falls Church, VA 22043
Phone: 703-778-1800
Email: vsharmaneurology@gmail.com
Website: vsharmaneurology.com